Visual Ear Wax Cleaner with Camera Safe Earwax Removal Endoscope with 5M Camera Luminous Otoscope Ear Cleaning Tools Ear Care
Charge the device immediately.
Likely Cause: The Visual Ear Pick is linked to a previous device.
Solution: Power off the unit, reboot it, then try reconnecting.
Powering On: Light blinks.
Wi-Fi Connected: Light stays solid (lit).
Low Battery: Light flashes rapidly.
Charging: Light stays solid (lit).
Fully Charged: Light turns off.
Due to the ear canal's curvature, gently adjust the ear speculum's position during use to get a clear view of the eardrum.
The lens is fixed-focus. Objects appear sharpest when 1.5 to 2 cm away.
Fine-tune the distance between the ear speculum and the ear to achieve precise focus and a clear image.
Check Surroundings: Survey your environment before use. Do not use the product where people are actively moving to avoid collisions and injuries.
Child Safety: Children should not use this product alone to prevent accidental injury.
Water Damage: Do not submerge the main unit in liquids.
Battery Maintenance: The product has an internal rechargeable lithium battery. If not used frequently, charge it at least once a month.
Normal Heating: The product temperature may rise slightly during use (not exceeding 45Β°C / 113Β°F). This is normal; please use with confidence.
Charging Safety: Do not charge the product with a charger or power bank that has an output voltage higher than 5V. Use only a standard 5V charger.

If the image is unclear, gently wipe the lens with a dry cotton swab.
For thorough cleaning, use a professional alcohol swab.
Always observe surroundings before operation. Do not use when people are moving nearby to prevent accidents.
Not suitable for children under 5 years old.
Children must never use this product alone. Adult supervision is required at all times.
Keep the product out of reach of children when not in use.
Do not submerge the endoscope in liquids to avoid damage.
Lens heating during use is normal (non-hazardous).
For personal care only. Not a medical device.
Store in a cool, dry place, away from fire, heat sources, and corrosive substances.
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Screen Frozen / Stuck
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Unstable or No WiFi Signal
Cause A: Low battery weakens signal.
Fix: Fully charge before use.
Cause B: Out of transmission range (typically ~10m/33ft).
Fix: Stay nearer to the phone.
Cause C: WiFi interference from crowded networks.
Fix: Move to an area with fewer competing WiFi signals.
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No Image Display
π₯ Features
1. πΈ Ultra-High-Definition Imaging
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Equipped with dual-resolution options (1080P HD cameras) and cold-light LEDs, the device offers a 360Β° wide-angle view for crystal-clear visualization of ear canals, nasal cavities, and oral areas.
2. π‘οΈ Body-Safe Temperature Design
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The cameraβs surface temperature mimics human body warmth, ensuring comfort during use for adults, children, and even pets.
3. π± Seamless Cross-Platform Compatibility
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Works effortlessly with iOS and Android devices via Wi-Fi connectivity. The intuitive app stores images/videos and allows easy transfer to phone album.
4 .IP67 Waterproof & Long-Lasting Battery
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Waterproof lens enables easy cleaning, and the 130mAh rechargeable battery lasts up to 30 days on a single charge (Type-C fast charging) .
5. π Comprehensive All-in-One Kit
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Earwax Removal Kit with camera and LED light*1, ear scoops*6, Daily ear care kits*8, earbud storage bottle*1, Charging Cable*1, Easy-to-follow instruction manual*1. You can use it at any time for convenient and efficient earwax removal.
π Specifications
π·οΈ Product Name: Smart Ear Care Kit
π Dimensions: 143mmx14mm
π¨ Color Options:Classic Black / Pearl White
βοΈ Material: Medical-grade silicone (ear scoops), ABS plastic (camera body)
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Suitable For: Adults, children, pets, healthcare professionals
π― Applications: Earwax removal, oral/nasal inspections, pre-doctoral examinations, acne/blackhead extraction
π₯ Product list
Option 1: Y38 Basics Black/White Γ1
Option 2: NE3-D Basics Black/White Γ1
Option 3: Y38 8Pcs Set Black/White Γ1
Option 4: NE3-D 8Pcs Set Black/White Γ1
β Why Choose Us?
π‘οΈ Tech-Driven Precision: Dual HD cameras + medical-grade safety.
β±οΈ Effortless Convenience: 30-day battery, waterproof, and cross-device support.
π― Versatile Value: From ear care to skincare, one tool solves multiple needs.
π₯ Application Scenarios
Scenario 1: Family Ear Hygiene
π Pain Point: Traditional methods risk eardrum damage and lack visibility.
π Solution: Use the camera to safely guide earwax removal with real-time visuals.
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Outcome: 90% reduction in accidental injuries; kids/pets cooperate better.
Scenario 2: Pre-Doctoral Examination
π Pain Point: Anxiety about unknown ear/nasal issues before clinic visits.
π Solution: Perform preliminary inspections at home, capture images for professional analysis.
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Outcome: Saves 50% of unnecessary clinic trips; empowers proactive health management.
Product Q&A Knowledge Base
Y38 Smart Otoscope
π Troubleshooting
πΉ No image/frozen screen/artifacts?
πΉ Device wonβt turn on + LED flashing?
πΉ Canβt establish connection?
π‘ Indicator Lights
π΅ Blinking blue at startup?
π΄ Rapid red flashing (2Hz)?
π Charging status?
πΈ Usage Guidance
π Clear eardrum view?
π― Optimal focus distance?
β οΈ Safety Precautions
π« Crowded areas?
πΆ Children under 15?
π Waterproof?
NE3-D Digital Endoscope
π§Ό Maintenance
π§½ Blurry lens?
β οΈ Safety Precautions
π§ Minimum age?
π§ Underwater use?
π₯ Lens heating?
π Charging Process
β‘ Prepare to charge?
π΄ Charging status?
Solid red = 0-80%
Blinking red = 80-99%
Off = 100%
π Troubleshooting
βοΈ Screen freezes?
Stay within 3m of phone
Charge if battery <20%
Close other camera apps
πΆ Wi-Fi drops?
Charge to 50%+ before use
Avoid microwaves/Bluetooth
Change Wi-Fi channel in app
π₯οΈ No image display?
Confirm connection to "NE3D-XXXX"
Force-stop and reopen app
Check camera permissions